Administrative Services and Facilities Manager

Written By Keandra Wilson

1. OVERVIEW

Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently. Their responsibilities often span building maintenance, mail services, records management, workplace safety, vendor contracts, and more. These managers are key to ensuring a smooth and compliant work environment across industries.


2024 Median Pay: $106,880/year ($51.39/hour)
Job Growth (2023–2033): +6% (faster than average)
Typical Education: Bachelor's degree (e.g., business, facilities, management)

2. ROLE BREAKDOWN BY LEVEL

ENTRY LEVEL
Job Titles: Office Coordinator, Facilities Assistant, Administrative Support Specialist
Education: Bachelor’s in Business, Facilities Management, or related field
Experience: 0–2 years
Certifications (Recommended): OSHA 10, FM Awareness courses
Core Duties:

  • Assist with office supply orders and vendor coordination

  • Schedule maintenance and repairs

  • Help track space usage and occupancy

  • Maintain organized digital and physical records
    Salary Range: $40,000–$65,000

MID LEVEL
Job Titles: Facilities Manager, Records & Admin Supervisor, Operations Manager
Education: Bachelor’s degree + 3–5 years experience
Certifications (Preferred): FMP (Facility Management Professional), CRMP
Core Duties:

  • Oversee vendor contracts and service level agreements

  • Ensure compliance with safety, security, and environmental codes

  • Manage office or facility budgets and inventories

  • Lead small teams of maintenance or admin staff
    Salary Range: $65,000–$105,000

SENIOR LEVEL
Job Titles: Director of Facilities, Administrative Services Director, VP of Operations
Education: Bachelor’s or MBA; 7–10+ years experience
Certifications (Valued): CFM (Certified Facility Manager), PMP, or SHRM-SCP
Core Duties:

  • Strategic oversight of multiple facilities and admin operations

  • Long-term planning, renovations, and risk mitigation

  • Direct large teams and manage multi-million-dollar budgets

  • Align facility use with organizational goals
    Salary Range: $105,000–$175,000+

3. HOW TO BECOME ONE

  • Minimum Education: Bachelor's degree in business, management, or related

  • Training: On-the-job, internships, entry-level operations work

  • Certifications: Optional but encouraged — IFMA, ICRM, OSHA, PMP

  • Soft Skills: Leadership, organization, problem-solving, communication, tech literacy

4. SKILLS & TOOLS

Core Skills:

  • Vendor & facility coordination

  • Recordkeeping and compliance

  • Budgeting and contract negotiation

  • Safety, sustainability, and space planning

Tools:

  • CMMS (Computerized Maintenance Management Systems)

  • Project management software (e.g., Asana, MS Project)

  • Microsoft Excel, SharePoint

  • HVAC, safety, and lighting systems

5. WORK ENVIRONMENT

  • Locations: Corporate offices, universities, hospitals, government buildings

  • Schedules: Full-time; occasional nights/weekends for facility emergencies

  • Environment: Combination of office work and on-site facility inspections

6. JOB OUTLOOK

  • Demand Drivers: Sustainability initiatives, hybrid workplace support, regulatory compliance

  • Annual Openings: ~35,000 projected through 2033

  • Growth Opportunity: Expand to regional roles, compliance, sustainability leadership

7. RELATED OCCUPATIONS

Role: Property & Community Assoc. Manager | Salary: $66,700 | Education Level: High school diploma or equivalent

Role: Cost Estimator| Salary: $77,070 | Education Level: Bachelor’s degree

Role: Human Resources Manager | Salary: $140,030 | Education Level: Bachelor’s degree

Role: Top Executive | Salary: $105,350 | Education Level: Bachelor’s degree

8. RESOURCES FOR LEARNING & ADVANCEMENT

Certifications & Courses:

Books:

  • Facility Management Handbook by Kathy Roper

  • Records Management for Dummies

  • The Effective Admin Manager by Susan Frank

Videos & Channels:

  • “Facility Management Made Simple” (YouTube)

  • “Admin Gurus Network”

  • “OfficeNinjas” webinar series

Communities:

  • IFMA LinkedIn Groups

  • Reddit: r/facilities

  • Admin Awards & OfficeNinjas Events

9. REGIONAL DATA & EMPLOYMENT TRENDS

 

Keandra Wilson
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